Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Echo Envy (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

Cookies: Data files placed on your device that may include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
Log Files: These track actions on the Site, collecting data like your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: Electronic files used to record information on how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

Process your orders (including payment information, shipping, and providing invoices and/or order confirmations).
Communicate with you.
Screen orders for potential risk or fraud.
Provide you with information or advertising related to our products or services, in line with your preferences.

We use the Device Information we collect to help us screen for potential risk and fraud (particularly your IP address) and to improve and optimize our Site (for example, by analyzing how our customers browse and interact with the Site, and to evaluate the effectiveness of our marketing campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us process it as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here. We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here. You can opt out of Google Analytics here.

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests, or protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising using the links below:

Alternatively, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we detect a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to access, update, or delete the personal information we hold about you. If you wish to exercise this right, please contact us using the contact details below.

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we may have with you (such as fulfilling orders), or otherwise to pursue our legitimate business interests. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we retain your Order Information for our records unless and until you ask us to delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 18.

Contact Us

For more information about our privacy practices, if you have questions, or if you wish to make a complaint, please contact us by email at support@echoenvy.com or by phone at ‪0311 1641368‬.